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University Catering > Policies & Procedures

Planning Your Special Event

Menus at the University

Menus and pricing are for exclusive use on the campus of the University, excluding the JAEC and Brompton.

Arranging and Reserving a Date
Please make arrangements with the catering department at least 3 weeks in advance of your event. Information such as location, number of guests, special dietary restrictions, time of the function, and menu selection, need to be decided at least (10) ten business days before the function.

Reserving a Location
Whether the event is to take place on campus or off, the location reservation needs to be confirmed before we will deliver. To reserve a space for an on campus event, please contact 540.654.1234. For the Dining Room at Seacobeck, our on premise event space, please contact 540.654.1930.

Contact the Catering Office
At least ten (10) days before the event, contact the catering office at 540.654.1930 or email us at catering@umw.edu. Some arrangements can be made by phone or email, others require an appointment with the Sales Coordinator or Catering Director. Our online catering order form is located at www.umwcatering.com. The office hours are Monday through Friday, 8:00 am to 5 pm. After we have finalized all the details of your special event, you will receive a contract to be signed and sent back to us with a deposit or form of payment. All cancellations and final changes, including the customer guarantee count and final payment, must take place at least three (3) business days prior to your function. Charges will be incurred if you make any cancellations or changes after this time frame. If you do not contact us with a final count within the three (3) business days allowed, we will prepare for the estimated number on our contract and charge accordingly.

Event Confirmation and Guarantees
Your guarantee is required three (3) business days prior to your event. This confirmation and guarantee will include the exact times, location, attendance, menu choices and room setup. If your event is cancelled, you are responsible for contacting the catering department and canceling the event. You will be liable for 100% of your food bill for any event that is not cancelled within three (3) business days, and confirmed in writing by you, our customer.

Payment
All catered functions must have a secured payment before they occur. Cash, Check, MasterCard and Visa are all valid payment methods. Non-University clients are required to make a 50% deposit upon the signing of the contract, with the balance due three (3) days prior to the event.

Delivery Fees
There is no delivery fee for University funded events. Events that are non-University funded are subject to a $25.00-$50.00 delivery fee, depending on location.

Alcohol Policy
All alcoholic beverages must be purchased and served by our personnel, and consumed in the designated areas. Proof of age will be required. We reserve the right to refuse service of alcoholic beverages to any person. Alcohol may not leave the premise from which it is served.

Tax and Service Charge
All events that are non-University funded are subject to state and local taxes and a service charge of 18%.

Attendants
To ensure your event is a success, catering staff will be provided for all served meals and buffets during the first 3 hours of service. If additional time is needed, a fee of $20.00 per hour will be applied. If additional wait staff is requested, a charge of $20.00 an hour for a minimum of 5 hours is required.

Catering Equipment
As the host of the catered event, you are responsible for the equipment we have provided for the service of your catered event. Any missing or damaged catering equipment or supplies will be charged to you, at replacement costs. In the occurrence of a very large event, specialty equipment may need to be rented. We can provide this for you at an additional charge.

China Charges
Our catering department provides high-quality plastic products as our standard, unless noted or otherwise requested. We offer china service for any event at the following prices:

Coffee or Beverage Breaks....................$2.00 per person
Receptions........................................$2.00 per person
Lunch or Dinner Service........................$3.00 per person

Floral Charges
We will be happy to order, receive and handle specific floral arrangements for you.

Linens and Skirting
We will provide linens for food and beverage tables at no charge. Linens are included for all served meals. Additional linens for guest tables may be rented for $4.00 each. This fee also applies to registration tables, name tag, head tables, and any additional table that will not be used directly for foodservice. Specialty and Premium Linens are available. Skirting is available for $10.00 per table.

Late and Minimum Charges
A late charge of $25.00 will be assessed for events booked with less than 72 hours notice. There is minimum charge of $50.00 for beverage orders and $50.00 for food orders, not including the delivery fee. If the guest minimum is not met, a fee of $35.00 will be assessed.

Food Removal Policy
Due to health regulations, it is the policy of the University and the catering company, that excess food items from events may not be removed from the event site. Items purchased for pick up should be properly stored prior to the event and removed and disposed of by the host of the event.

 

Catering at the University of Mary Washington |1301 College Avenue | Fredericksburg | VA | 22401 | P 540.654.1930 | F 540.654.2127 | CONTACT US